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What Is Chat Doing in the Workplace?
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Handel, M. & Herbsleb, J.D., 2002 |
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Handel, M. & Herbsleb, J.D. (2002): What Is Chat Doing in the Workplace?, New Orleans, Luisiana, USA.
http://www-2.cs.cmu.edu/~jdh/collaboratory#/research_papers/cscw-2002.pdf (16.04.2003)
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